SmartStaff.io vs Relevance AI
SmartStaff.io
AI colleagues grouped into teams that run a repeatable process; every run drafts a plan a human approves before any work executes.
Free / €19.99 / €49.99 / €99.99 per month, Enterprise on request
Relevance AI
"AI workforce" of role-owning agents and multi-agent Workforces, with per-tool and per-edge approval modes; GTM-heavy.
Free; Pro from $19/mo annual; Team from $234/mo annual
Visit Relevance AIEvery row below was checked against Relevance AI's own documentation on August 3, 2026, and against our source code for our column. Nothing here is inferred from a competitor's marketing claims.
Where we are ahead
Capabilities where SmartStaff.io does more than Relevance AI.
Per-run plan drafted before any work executes
YesSmartStaff.ioNoRelevance AIDoes each execution produce a plan artefact before the first unit of work runs?
Plan visible to a human before execution
YesSmartStaff.ioNoRelevance AICan a person read that plan before the work starts?
Plan editable by a human before execution
YesSmartStaff.ioNoRelevance AICan a person rewrite, reorder or drop steps and then approve?
Gate is ON by default, not opt-in
YesSmartStaff.ioPartlyRelevance AIOut of the box, does a human have to approve something before side effects happen?
Confidence score computed structurally, not self-reported
YesSmartStaff.ioNoRelevance AIIs there a plan/run confidence score derived from checkable structure rather than asked of the model?
Human feedback automatically changes later runs
YesSmartStaff.ioPartlyRelevance AIDoes a correction on a finished run alter behaviour on subsequent runs without a human editing a prompt?
'Feedback memory' is documented — 'it saves a feedback memory so it doesn't make the same mistake next time' — but only for Super GTM (Chat), not for builder Agents. No equivalent loop found for the general product.
External AI client can clear a human gate over MCP
YesSmartStaff.ioNoRelevance AICan Claude/ChatGPT approve or reject pending work through the MCP surface?
Trigger: platform-issued inbound email address
YesSmartStaff.ioNoRelevance AIDoes the platform mint an address that starts a run, as opposed to polling a mailbox you own?
Self-hosting / customer-controlled deployment
PartlySmartStaff.ioNoRelevance AICan the customer run it in infrastructure they control?
EU data residency for application data
YesSmartStaff.ioPartlyRelevance AIIs there a documented EU location for the customer's stored data?
Three regions chosen at signup and immutable, but their 'EU' is physically London — UK, a third country under GDPR. They use 'EU/UK' and 'EU (London)' in the same paragraph. Raise explicitly with any buyer needing in-EU storage.
Czech-language product UI
YesSmartStaff.ioNoRelevance AIIs the product interface available in Czech?
Where Relevance AI is ahead
We are not going to pretend these do not exist. If one of them decides your case, buy theirs.
Process definition separate from execution
PartlySmartStaff.ioYesRelevance AIIs there a durable process definition distinct from an individual run of it?
Per-action (tool call) approval
NoSmartStaff.ioYesRelevance AICan an individual tool call be gated mid-execution?
Per-tool (Auto Run / Approval Required / Let Agent Decide), per-Workforce-edge approval modes with a Max auto runs cap, plus a hard Agent Autonomy Limit on consecutive tool executions.
Final-output approval
NoSmartStaff.ioYesRelevance AIIs there a review gate on the deliverable before it is sent?
Process definition versioned (history + rollback)
NoSmartStaff.ioYesRelevance AIIs there version history with a way back to a previous version?
Staging/prod environments or git sync
NoSmartStaff.ioPartlyRelevance AIIs there a promotion path between environments, or git-backed source control?
Prebuilt agent catalogue (personas, not workflow templates)
PartlySmartStaff.ioYesRelevance AICan you adopt a ready-made agent persona, as opposed to a workflow template?
Trigger: schedule / cron
NoSmartStaff.ioYesRelevance AICan a run start on a schedule?
Trigger: Slack / Teams
NoSmartStaff.ioYesRelevance AICan work be started from a chat platform?
Non-interactive API credential (API keys)
PartlySmartStaff.ioYesRelevance AIIs there a machine credential, so server-to-server callers need not hold a user session?
SOC 2 Type II
NoSmartStaff.ioYesRelevance AIIs there a SOC 2 Type II report?
Where we are level
Both platforms answer these the same way.
Learned rules are scoped and human-auditable
PartlySmartStaff.ioPartlyRelevance AICan a person list what the system has learned, see where it was applied, and retire it?
Multi-agent team with role-specialised members
YesSmartStaff.ioYesRelevance AIIs a team of differently-roled agents a first-class product concept?
Per-agent knowledge base (RAG)
YesSmartStaff.ioYesRelevance AICan knowledge be attached to an individual agent and retrieved at run time?
MCP client
YesSmartStaff.ioYesRelevance AICan it consume external MCP servers as tools?
MCP server
YesSmartStaff.ioYesRelevance AIDoes it expose itself over MCP to external AI clients?
MCP server with OAuth 2.1
YesSmartStaff.ioYesRelevance AIIs that MCP server protected by OAuth 2.1 with spec discovery, rather than a static bearer key?
Trigger: webhook / API
YesSmartStaff.ioYesRelevance AICan an outside system start a run over HTTP?
Run audit trail / event timeline
YesSmartStaff.ioYesRelevance AIIs there a per-run record of what happened, step by step?
ISO 27001
NoSmartStaff.ioNoRelevance AIIs the vendor ISO 27001 certified (not merely 'aligned' or engaged)?
NOT certified. The trust centre lists only an 'ISO 27001:2022 Engagement Letter'; badges show SOC 2 and GDPR only. Do not represent them as certified.
Not verified
We could not confirm these from Relevance AI's own material. Absence of evidence is not evidence of absence — ask them.
Diff between versions
NoSmartStaff.ioNot verifiedRelevance AICan two versions be compared side by side?
Documented control over LLM inference region
PartlySmartStaff.ioNot verifiedRelevance AIIs there a documented way to constrain where the prompt is processed, or to bring your own model?
Every run drafts a plan you approve before any work happens. The free plan needs no card.
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